Scheels Return Policy, Refund & Exchange Policy - Easy Returns Guide


Scheels Return Policy: Scheels is a sporting goods retailer that offers a wide selection of products for outdoor enthusiasts. Are you curious about Scheel's return policy? Don’t Worry! Whether you need to return or exchange an item, Scheels makes it hassle-free. From shoes to bikes, bats to optics, Scheels accepts returns on various products. Here, we will discuss Scheel's Return Policy, how to return the item at Scheels with & without a receipt, and more. 

What is Scheel's Return Policy?

You understand Scheels return policy when you shop there, ensuring a hassle-free and easy experience. With Scheels, you can return or exchange most of your items within 90 days of your purchase because of their generous and flexible return policy. You can quickly return anything, whether you purchased it online or in-store.

Scheels Return Policy Details
Scheels Return Policy Details

Bring the item to any Scheels location along with the original packing slip or receipt to start the return process. If you purchased something online, you can also begin the return process by contacting their customer support agents. They will give you comprehensive instructions on returning the item and processing any required exchanges or refunds. It's crucial to remember that certain products have precise return policies.

Also Read: Party City Return Policy 2023

How Do I Return Items At Scheels?

To return items at Scheels, follow these easy steps.

  • First, make sure you have the original receipt or packing slip. 
  • Then, gather the items you wish to return in their original packaging. Scheels prefers that items be returned in their original condition.
  • Next, visit the nearest Scheels store and bring the items there. 
  • The friendly staff will assist you with the return. Also, they will inspect the items to ensure they meet the return policy requirements.
  • If everything checks out, you'll be given the option of a refund or an exchange. 
  • The refund will be issued in the original form of payment, while the exchange will allow you to choose a different item of equal or lesser value.
  • It's important to note that Scheels doesn't offer cash refunds for returns made with a gift receipt.

That's it! Following these steps will ensure a smooth and hassle-free return process at Scheels.

Scheels Return Policy without Receipt:

If you don't have a receipt, Scheel's return policy for items without proof of purchase is straightforward. While having a receipt is always preferable, Scheels understands that sometimes it gets misplaced or lost. In such cases, you can still return your item, but there are a few things to remember.

  • Firstly, without a receipt, Scheels will only offer store credit for the item's current selling price. 
  • If the item you want to return is now on sale or has been marked down since your purchase, you'll receive store credit for the lower price. 
  • Additionally, Scheels may require you to provide a valid form of identification when returning an item without a receipt. 
  • Lastly, it's worth mentioning that certain items may not be eligible for return without a receipt. 
Also Read: Tractor Supply Return Policy 2024

Scheels Return Policy on Shoes, Bikes, Bats & Optics:

Scheels return policy for shoes, bikes, bats, and optics follows the same guidelines as their general return policy. It's essential to remember that all of these items must be returned in their original packaging and condition, along with all tags. It means that the bikes should be free of dents and scratches, the shoes shouldn't have been worn outside, the optics should be in their original packaging, and the bats should be brand-new.

It must also be returned within 60 days of the initial purchase date. You can return the items for an exchange or a complete refund, provided you meet these requirements. It's essential to remember that Scheels might need to see proper identification to process the return if you don't have a receipt

Scheels Headquarters Location:

Scheels Return Policy Time Limit:

Scheels has a generous return policy that allows customers to return most items within 60 days of purchase. It provides ample time to evaluate your purchase and decide if it meets your needs and expectations. However, it's essential to note that certain items have different return time limits.

For example, electronics and appliances must be returned within 30 days, while firearms and ammunition must be returned within 10 days. Additionally, some items, such as seasonal items or clearance merchandise, may have a shorter return window due to their nature.

Also Read: Floor And Decor Return Policy 2024

How Do I Exchange Items at Scheels?

Once you decide to exchange an item at Scheels, the process is straightforward and convenient. 

  • First, take the item you wish to exchange, the original receipt, and the packaging.
  • Visit the nearest Scheels store and approach the customer service desk. 
  • Present the item, receipt, and packaging to the staff member at the customer service desk. 
  • They'll inspect the item to ensure it's in its original condition and meets the exchange policy requirements. 
  • If everything checks out, they'll assist you in finding a suitable replacement item.
  • Once you have selected a replacement item, the staff will complete the exchange transaction. 
  • If there's a price difference between the two items, you'll either receive a refund or be required to pay the difference.

Scheels Refund Policy:

Scheels offers refunds for eligible items within 60 days of the purchase date. It's important to note that certain things, such as firearms and ammunition, are non-refundable. To qualify for a refund, the item must be in its original condition, unused, and with all the original tags and packaging intact. To start the refund process, 

  • First, visit a Scheels store near you or contact their customer service. 
  • If you return the item at a store, bring the item and the proof of purchase to the customer service desk. 
  • They'll guide you through the necessary steps to return the item and receive your refund.
  • Once your return is processed, Scheels will refund the original form of payment. 
  • Please note that the refund may take a few business days to appear in your account.
  • If you have further questions or concerns, don't hesitate to contact Scheel's customer service for assistance.

How to Contact Scheels Customer Service?

If you have any questions or concerns about your return, contact Scheels' customer service for assistance. To get in touch with Scheels,

  • One way is to call their toll-free number at (1-800-724-3357). The customer service representatives are available to assist you Monday through Friday from 7:00 am to 10:00 pm Central Time and on Saturdays and Sundays from 8:00 am to 9:00 pm Central Time.
  • Another way to contact Scheel's customer service is through their online contact form. This form is on their website under the 'Contact Us' section. Fill out the required fields, including your name, email address, phone number, and a brief message outlining your question or concern. Once submitted, a member of their customer service team will follow up with you as soon as possible. 


In conclusion, I hope you find more information about Scheel's Return Policy here. Scheels has a customer-friendly return policy that allows easy returns within a specific time limit, with or without a receipt. It also offers exchanges and refunds for eligible items. If you have further questions or need assistance, contact Scheel's customer service for help.


1. Can I Return an Item That I Bought Online In-Store?

Ans: Yes, you can return an item you bought online in-store.

2. Does Scheels Offer Free Return Shipping for Online Purchases?

Ans: Yes, Scheels offers free return shipping for online purchases. 

3. Are there Any Restrictions on Returning Items Purchased During a Sale or Promotion?

Ans: There may be restrictions when returning items purchased during a sale or promotion at Scheels. It's essential to check their return policy for specific details to ensure a smooth return process.

4. Can I Return an Item if I Have Removed the Tags or Packaging?

Ans: You can still return an item to Scheels even if you have removed the tags or packaging. 

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